Back in 2013, Apple made waves by announcing its own security system, known as Touch ID. Basically, Touch ID is a fingerprint recognition system that allows iPhone and iPad users to quickly get into their device. This year, Apple removed Touch ID from its special iPhone X, but retains the technology on iPhone 8 and iPhone 8 Plus.
Touch ID works smoothly on both iPhone 8 and iPhone 8 Plus. However, in some cases, it may become a cause of annoyance. A number of iPhone 8 and iPhone 8 Plus owners have reported that Touch ID fails to work on their device.
If you are now experiencing the issue, don’t worry you have come to the right place. This article walks you through the steps to fix Touch ID not working issue on your iPhone 8 or iPhone 8 Plus. Before we get started, make sure you now have a modern version of iOS on your device.
How to fix Touch ID not working on your iPhone 8 or iPhone 8 Plus
Remove and re-register your fingerprints
The first thing you should try is to remove all of your registered fingerprints and re-add them on your iPhone. To do this, you can follow our steps below.
Step one: Launch the Settings app from your home screen and then hit Touch ID & Passcode
Step two: Once you are in, enter your passcode and then hit the fingerprint under fingerprints section
Step three: Now just simply tap on Delete Fingerprint. Once you are done, hard reset your device. To do this, press and release the Volume Up button and then press and hold the Side button until the Apple logo shows up
Step four: Once your device finishes booting up, head back to the Touch ID & Passcode section and re-add your fingerprints.
Reset all settings
If the above-mentioned solution fails to work for you, try resetting all settings on your device. Following this method, all your iPhone settings will head back to their default settings, so you need to set up the whole thing from the scratch.
Step one: First off, launch the Settings app from your home screen. Scroll down a little bit and hit General
Step two: Next up, tap Reset and then hit Reset All Settings
Step three: Confirm your action.
Restore your iPhone
Restoring an iPhone serves as the last hope for success if you have exhausted all the possibilities. Before moving ahead, we recommend you back up your device in case something goes wrong during the process.
Step one: Connect your iPhone to Mac or Windows PC and then launch iTunes (make sure you have the latest version of iTunes on your computer)
Step two: Select your device when it shows up in iTunes and then hit Back Up Now button
Step three: Once your device has been backed up, hit Restore iPhone button.
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Got any questions? Let us know in the comments below.